How People Are Using HealthScout

It Answers at 11pm

Melinda* is a preschool teacher who had a seizure at work last fall. One of her students found her on the floor. She woke up in the hospital not knowing she'd just had brain surgery. The first biopsy was inconclusive. The second couldn't be scheduled for months. During that wait, a friend installed HealthScout on her phone.

She was diagnosed with a Grade 2 glioma.

Through two biopsies, a surgery, new medications, and every appointment since, she has used HealthScout every single day to ask questions her doctors couldn't answer at 11pm, prepare question lists before every visit, and look up details about her own condition when her memory couldn't hold it all.

"I honestly cannot imagine going through this journey without it."

Read Melinda’s whole story.

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Cancer patient using HealthScout at night when she can't call her doctor.

The Treatment He Never Heard about

Mark* was concerned about his high Lp(a) — an uncommon but dangerous marker for heart health. When he asked his cardiologist what else he could do besides taking statins, the doctor said to just keep taking them and monitor the numbers.

But when Mark asked HealthScout the same question, it flagged Ezetimibe, a newer drug that can be used alongside statins to improve outcomes for people with elevated LP(a). HealthScout knew about treatment combinations and newer research that gave Mark valuable options to discuss at his next cardiology appointment. His doctor looked at the evidence and agreed it could reduce Mark’s risk, so now thanks to HealthScout Mark is on Ezetimibe.

Read Mark’s Whole Story

Ask Better Questions, Get Better Care

An older man with gray hair and a beard, wearing glasses and a light green shirt, sitting at a wooden table, looking at his smartphone, realizing an insight about his health.

Connections Her Doctors Missed

Over five years, Lilo* bounced between specialists trying to solve multiple health issues: unexplained weight gain during menopause, chronic digestive problems, high cholesterol, concerning liver enzymes, and blood clots requiring two surgeries. Despite seeing her primary care doctor, OB/gyn, GI specialist, liver specialist, hematologist, and vascular surgeon, no one was looking at her health holistically. Each doctor focused on their specialty, leaving Lilo with scattered recommendations and no clear path forward.

When Lilo used HealthScout, it immediately connected dots her doctors had missed. HealthScout identified that her history of PCOS likely contributed to everything — her stubborn weight gain, bloating, and even her liver enzyme readings. It also analyzed her expensive CT scan results alongside other tests and suggested she probably didn't need the statin her primary care doctor recommended. Armed with HealthScout’s insights, Lilo finally had informed questions to ask her doctors and could proactively drive her own care instead of feeling lost in the healthcare maze.

Read Lilo’s full story.

Empower Your Healthcare Decisions

Older woman with short gray hair working on a laptop at a desk in a bright office space trying to figure out the complexity of our healthcare system.

Confidence in a Complex Care Plan

David* was concerned about his family's history of heart disease. When his physician recommended a comprehensive care plan, David wanted to make sure he was following the best possible approach but felt overwhelmed trying to understand if it made sense given his complete health picture.

Then David discovered HealthScout. For the first time, he had all his health data aggregated in one place with a tool that understood his complete health story. Instead of copying fragments into different AI apps or falling down "Dr. Google" rabbit holes, HealthScout gave him personalized insights that validated his physician's recommendations and gave him confidence he was doing the right thing for his health.

Finally Understand Your Health

A man discussing with his doctor options for his heart health.

A Patient Advocate in Her Pocket

Diana* went from perfectly healthy to juggling a neurologist and cardiologist in just months. Mysterious fainting episodes led to comprehensive testing. But the results arrived weeks before her follow-up appointments, which left her anxious and unable to understand what the results meant.

HealthScout analyzed her test results and organized everything by specialist, creating targeted question lists for each doctor. It even helped her document symptoms she'd been dismissing as normal aging. "Before HealthScout, I would have only been able to listen to what each specialist told me and been overwhelmed," Diana said. Instead, she became an informed advocate for her own care—with a patient advocate in her pocket.

"It felt like having someone on my side.”

Read Diana’s full story.

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Mature woman trying to decipher her confusing lab results.

The Question She Didn't Know to Ask

As an early HealthScout user, Elena* was intrigued when a question card appeared asking: “Could your Vitamin D level of 27 ng/mL be affecting your energy?” She had been struggling with fatigue for months but had never connected it to her recent lab results.

HealthScout's Question Cards are generated from your actual health data, surfacing insights you might not discover on your own. It knew that Elena's specific vitamin D level was insufficient and could impact energy production — giving her the perfect question to explore with her doctor at her next appointment.

Decode Your Medical Records

A woman with red glasses looks at her smartphone realizing that her fatigue might have been caused by a vitamin D efficiency.

Help with the Hard Decisions

Maya's* primary care physician referred her to an endocrinologist to treat her osteoporosis. Without much context, the endocrinologist suggested two options: a weekly pill Fosamax or an annual IV infusion of Reclast. The doctor left the decision up to Maya. What to do? Maya spent weeks polling dozens of friends about their experiences before finally choosing Reclast due to concerns about stomach problems with Fosamax.

Then she got HealthScout and asked: "Should I take Fosamax or Reclast for my osteoporosis?" Because HealthScout had her entire health history, it knew she had GI problems with oral medications before and immediately suggested she follow up with her doctor about the IV infusion option, given her prior GI intolerance. HealthScout validated in seconds a decision that took Maya weeks to research.

Read Maya’s Whole Story

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An older woman with short gray hair, glasses, and a mustard yellow turtleneck sweater talking on a cellphone asking her friends about her osteoporosis drug options.

Empowered to Challenge Her Doctor

Michelle* had been battling a stubborn toe fungus for months. Despite multiple podiatrist visits and various treatments, nothing seemed to work. Frustrated and feeling unheard, she turned to HealthScout for a deeper understanding of her condition and to prepare a few questions to ask her doctor.

For the first time, Michelle walked into her doctor's office feeling confident and even questioned some of his assertions. Rather than passive acceptance, she engaged in genuine collaboration about her treatment options.

Become Your Own Health Advocate

A female patient standing up to her doctor.

*These are all real HealthScout users whose names have been changed to protect their privacy.